Charleston 4-Person Indoor Traditional Sauna with 6kW Harvia Heater

The Charleston 4-person indoor traditional sauna allows you to bring friends and family together to relax and enjoy an intense sauna experience in your home. The Charleston includes a 6.0 kW Harvia electric heater. Harvia heaters are world-renowned for providing high-quality electric sauna heaters that produce temperatures up to 170 degrees. The 2-tiered double bench seating allows 4 people to sit comfortably or 2 to lie in the sauna. A water cask and spoon are included to add water to the heater stones to provide humidity and steam for more intense heat.

Standard features include a thermo-hygrometer for displaying the humidity level, interior dome lighting, a ventilation system, and a cabin constructed of natural Canadian Hemlock wood for durable yet naturally appealing decor.

Features

Canadian Hemlock Construction
6.0 kW Harvia Heater
2 Tiered Bench Seating
Ergonomic Backrest
Ventilation System
Cask and Spoon
Hygrometer/Sand Timer
Upgraded Door Handle
7 Year Warranty

Specifications

Detail	Value
Dimensions	71"W x 63"D x 80"H
Exterior Product Dimensions
Exterior Height	80"
Exterior Width	71"
Exterior Depth	63"
Interior Product Dimensions
Interior Height	72"
Interior Width	67"
Interior Depth	59"
Product Weight	510 lbs
Power	220V/240V, 50/60HZ 30 AMP Dedicated Outlet Required 6000 Watts

Assembly & Maintenance

Installation and Operation Manual

Data Sheet

Warranty

SunRay Saunas carries a 7-year Warranty against defects in materials and workmanship. For warranty claims, please complete and detach the warranty registration card below and send it along with a valid sales receipt to the warranty claims department address below. You can also contact our warranty claim department at warranty@sunraysaunas.com.

The 7-Year SunRay Warranty covers the entire structure of the sauna including the heating elements. The radio is covered by a limited 1-Year Warranty. If the warranty claims department determines that the sauna must be returned, it must be returned with a receipt showing date of purchase, purchase price, and the dealer from which the sauna was purchased. No warranty claim will be honored without a receipt.

Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product. Improper use or installation or damage resulting from acts of nature is not covered under the sauna warranty. No other warranties expressed or implied shall be in effect in lieu of the 7-Year Warranty and no responsibility is assumed for present or future damage due to misuse. SunRay indoor saunas are intended for INDOOR USE. Use of SunRay Saunas outside void the warranty.

Do not use lacquers, paints or abrasive cleaners on the sauna. Do not place the sauna on non-approved surfaces or in outdoor applications. Surface cracks are not considered defects in material or workmanship, as they are considered normal characteristics of all wood."

The client must check the goods immediately after delivery. The client must submit a written notice of claims to the supplier within two (2) weeks of discovering the defect or the moment when the defect should have been discovered.

Do not modify the structure of this product. With this product you can only use manufacturer-recommended accessories! Failure to comply with the manual or fire safety regulations can result in a fire or damage to the sauna heater. More detailed information about the fire safety regulations can be obtained from the regional branch of the rescue board, for instance.

The product shall be carefully inspected. Improper use of the product is for instance wrong adjustment of the draft, too large a quantity of firewood burnt in the firebox, too long heating time, wrong arrangement of stones (too much or too tight) and use of salty water ( for instance sea water). The warranty does not cover damages caused by improper use of the sauna heater

SUNRAY SAUNAS

Attn: Claims Department
2113 North Hamilton Street
Suite B
Richmond VA 23230

Warranty Registration

Warranty Certificate

Shipping & Returns

Cancellations & Refunds

Call 1-877-587-5387 or email customercare@nordicasauna.com

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customercare@nordicasauna.com.

No shipping outside the lower 48 States in the USA.

What if my shipment is damaged?

Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf.

Cancellations (Before order ships)

Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-877-587-5387, the chat on our website, or email customercare@nordicasauna.com

Cancellations of customer orders

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order. These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.

All sales are final for Custom made and Made-to-order products.

Refunds & Returns

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes.

Not all orders are available for return once they have shipped. We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.

Shipping Times

We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).

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